Saturday, 4 October 2014

Hp printer driver update problem

Apple released an update to it's HP printer drivers on the 2nd of October, 2014, and strange things have been happening since then. My HP Laserjet 1320 simply wouldn't print anymore, and even deleting and reinstalling the printer only gave me the false impression thing were back to normal; she printed exactly one page, and then refused to print anymore!

The only solution (until Apple releases another driver to fix the problem) was to reinstall a second version of the same printer. Here's a simple step-by-step guide:
  1. Make sure your printer is connected and turned on;
  2. Open up System Preferences, and click on Printers & Scanners;
  3. Click on the little plus sign (+) to add a new printer;
  4. Your HP printer's name should appear in the window that pops up;
  5. Select it, and click "Add";
  6. A dialog will warn you that your printer already exists, and ask if you're sure you want to create a new one; click "Continue";
In your print dialog boxes, you will now have two printers with the same name (the new driver you added will have a "2" appended to it's name). When printing, simply chose the new printer, and you should be able to print normally.

I know it's not an elegant solution, but it's the best I can offer at the minute :-)